Templates > NPS surveys
NPS surveys

Simple NPS survey

A standard three-question NPS. Minimal respondent burden makes it easy to run on a recurring cadence.

Questions3 questions Use caseQuarterly NPS tracking and ongoing recommendation monitoring
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Question 1 Required

How likely are you to recommend our service to a friend or colleague?

NPS (0–10)
Not at all likelyExtremely likely
Question 2 Required

In one or two sentences, what is the main reason for your score?

Long text
Question 3 Optional

If you could change one thing about our service, what would it be?

Long text

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B2B NPS survey

B2B recommendation likelihood plus the reasons behind promoters and detractors, all the way to next-step intent.

5 questions